Hulu failure disturbs the spectators in the USA – here the Oscars 2025 will be observed instead

The Hulu users in the USA were in front of a big failure on Sunday evening, when the Oscars 2025 went live. The streaming platform, which the event was transferred for the first time, experienced widespread technical failures and blocked tens of thousands of paying customers.

Downdetector, a website that monitors online service disorders, reported 34,145 complaints about Hulu until 7:30 p.m. An hour later, 17,000 users still could not access the service. Many received an error message in which “missing errors JSON structure” was read, which indicated a server-side error.

Frustration is buried on social media

Insigned customers went to X (formerly Twitter) to express their anger. A user wrote: “Hulu now owes me a damn reimbursement. All of these advertising to stream the Oscars, just so that the website does not work. “Another asked:” So the Hulu accidentally exchanged someone else and then completely failed when they log in again? ” A third person released: “Hey Hulu, put your plot together !!! Nobody can see #theoscars in their service now! “

Similar symptoms appeared on Downdetector. A viewer from Sarasota, Florida, wrote: “Down in Sarasota, FL-Working, but Glitchy for the Oscar pre-show, tried on various devices and no luck. When I tried to use my phone, it said that my e -mail was invalid. “Another user added:“ Terrible service! No updates about what's going on, no answer to your support lines. Start looking for another streaming provider. “

Hulu answers, but does not offer an immediate solution

Disney, the parent company of Hulu, confirmed the failure, but did not provide a schedule for the solution. “We are aware that some users have registration problems. The team actively examines and works on the solution. I hope to be back in operation soon, ”said a spokesman.

Hulu later addressed the problem in a post on X in which he explained: “Problems with logging in? If so – we are there! Our team actively examines and we hope to put things back into operation soon. “

Alternatives to observe the Oscars

While Hulu had difficulty solving his technical problems, users looked for alternative ways to observe the ceremony. The Oscars were also available in Disney's ABC network, and spectators without cables were able to access the event via Live -TV streaming services such as YouTube TV, Fubotv, DirectV Stream and Sling TV. Many of these platforms offer free tests so that frustrated Hulu users can carry out a last minute switch. ABC.com and the ABC app made it possible to stream the ceremony live if they had a TV provider registration.

Troubleshooting tips for Hulu users

For those who are still confronted with login problems, experts recommend checking the server status of Hulu online first. If the problem appears isolated, users can try out the following steps:

• Delete the hulu app cache or the cookies of your browser.
• Update the Hulu app or the web browser to the latest version.
• Restart your device and the router.
• Newly install the Hulu app.
• Check the Internet speed to ensure that it meets Hulu's streaming requirements.

However, since Hulu confirmed that the problem was over, many users had no choice but to wait.

Concerns regarding streaming reliability

The failure has expressed concerns about Hulu's ability to deal with high people with live events. If more and more people are moving away from conventional cable television, streaming services are expected to offer seamless access, especially for large programs such as the Oscars.

Many affected users have requested compensation or reimbursements, but Hulu still has to announce whether it will offer credits for the disorder. Since frustration is still high, the incident has asked many whether Hulu is a reliable choice for the streaming of live events.