Birmingham Water Works announces to fix a leak week

Birmingham Water Works (BWW) has announced his annual partnership with the Environmental Protection Agency for Fix a Leak Week.

The campaign to raise awareness of public sensitization is held for customers to experience and repair potential leaks in their house.

Officials say that BWW customers are asked to visit the customer center, talk to employees from March 17th to 24th, to learn about joint leaks in their house and to reconcile a BWW technician in order to visit and examine parts of their sanitary facilities.

According to the BWW, household leaks contribute significantly to severe water waste and increase customer bills year after year. It is estimated that about 10% of the houses have licks that waste 90 gallons or more per day due to frequent causes such as worn toilet flaps, dripping taps and other leaky valves. BWW employee and leadership hope that customers with greater awareness of these problems and helping hand, money and the effort to set a plumber to repair small leaks for them.

“Fix a Leak Week is something that our employees look forward to all year round, as this is a great way to influence our customers directly and help them with problems that they may not have,” said Michael Parker, Interim Senior Manager of Customer Service. “At BWW we take customer care very seriously and fix a leak week one of the many ways that help customers avoid additional costs that can go hand in hand with incorrect installations.”

While the leak week has been taking place for many years, BWW hired the practice to visit customers in their houses due to the Covid 19 pandemic. After the practice is set again, BWW is pleased that the teams will help the customer again and provide them with free toilet flapper kits (as long as the supplies take).

“Fix a Leak Week is a cornerstone of our customer efforts and such an exciting week because it helps us to be reactive with customer problems,” said Mac Underwood, General Manager of Birmingham Water Works. “We hope to see customers from all five counties that we serve and all encourage them to join us to learn how to save water at home.”

Customers can call their free in-home consultation on telephone number 205-244-4000 or using customer service employees at BWW. To learn more about the identification of leaks in their home and simple ways to address them, Visit this website.