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“Terrible service, Zero Trust …”: Viral contribution says

A Reddit user has lit a heated discussion after he has informed that he will receive better answers when using a non-Indian name in business emails. In his contribution entitled “Why does nobody want to do business with Indians?” “Whenever I send emails with my non-Indian name, I get better results than when I use my Indian name,” he wrote, emphasizing a worrying pattern.

A deeper problem or an external tendency

The user also pointed out that in various business communities it is generally discussed that companies prefer not to deal with Indian companies. “Be it service or product, nobody wants to sell or buy to Indians,” he said, and asked whether this is due to external discrimination or errors within the Indian business culture itself.

“I know I'm too general here, but it drives me crazy to see this discrimination,” he wrote. “But then I wonder, maybe we are to blame here?”

His concerns met a chord and triggered a flood of answers from others who experienced similar prejudices – some attributed them to negative perceptions of Indian business practices.

Frustration with Indian business culture

A user who claimed to work closely with Indian and nearby East companies pointed out a bad customer experience as an important factor. “Indian companies offer a terrible customer experience, especially people from Delhi NCR. They don't even know how to talk, they are aggressive, overcome and behave as if the customer had no idea about the business, ”they wrote. They also accused Call Center fraud and social media trends to damage India's reputation, and found that countries like Vietnam and the Philippines come out as more reliable alternatives.

Another commentator emphasized strong differences in the communication styles between Indian and western teams. “I was assigned a project under an American team lead, and the way they spoke to each other was amazing. Now I'm in a team with an Indian leadership, and the way we speak – also among ourselves – is just ridiculous. ”

A third user, an Indian who has lived abroad for 20 years, said that he actively avoid doing business with Indian companies, especially with those from northern India. Her top complaints included excessive negotiations, a lack of basic etiquette and a sense of claim. “They negotiate in an inappropriate way, they are not shown to meet sessions that you have requested and think that you are a customer that you can be as demanding as you wish – even if it is unrealistic.”

Global perception problem

Another user found that the public relations work of Indian business – especially e -mails and calls – is often dismissed as a spam. “For most USA, Great Britain, Europe, the Middle East and Anz are Indian e -mails and calls to meet the call center spam so that they are not so open to speeches.”

An American businessman also interfered and gave his experiences with Indian customers “a nightmare”. He described her as “extremely cheap, very demanding, not sympathetic and arrogant” and added: “It is not a generalization. All of them. ”

While the thread contained a mixture of perspectives, it underlined a growing perception problem for Indian companies. Regardless of whether the distortion is justified or unfair, the discussion suggests that trust and professionalism remain important challenges in the global market.