Parts Town Unlimited continues the growth to deliver the record year 2024

New innovations, digital growth and talent investments increase the continued growth dynamics

Addison, sick.Present February 26, 2025 / Prnewswire-Prweb/ parts Town Unlimited, The parent company of Parts Town, the world's leading provider of high-tech sales of OEM-FoodService devices, parts for residential appliances, HLK parts, entertainment electronics and related products, announced the annual annual announcement today , the annual annual announcement income of 2.5 billion US dollars For 2024. The group now comprises 46 brands at 147 global locations that look after 171 countries and has grown to more than 5,500 team members worldwide.

In 2024, all four departments of parts Town Unlimited achieved record income. The parts Town, the largest department of the company, and the home department of Parts Town, which focused on the distribution of parts in residential areas, recorded the highest sales growth performance. Within Parts Town, the most important growth from parts sales to independent service companies came everywhere North AmericaAnd from the rapidly growing HLK segment, which gave growth of 55% compared to the previous year. This expansion was driven by new and expanded partnerships with 89 manufacturers and increased product availability via critical HLK lines. Parts Town expects this product category to continue to deliver high growth in the coming years.

Parts Town Unlimited was included in the Inc. 5000 list of the fastest growing companies in the USA for the 16th time in a row. It also rose to the 43rd position in the largest private company list of crain from Crain, which reflects the consistent growth and expansion of the market influence. In addition, parts Town Unlimited caught up with almost 50 for the 11th place in the Chicago Business almost 50 list of almost 50 and celebrated its persistent innovation and operative excellence.

“We had another strong year in 2024, despite some industry and economic headwinds that we had not fully expected and digital investments that we made in 2024, will help us to go to our vision in the coming years Accelerate, “said Steve SnowerSixth man (also known as CEO), share Town Unlimited. “Our culture, basic values ​​and astonishing team members all over the world are still the real strength of our organization. We will continue to concentrate on the customer's happiness and save our manufacturer partners.”

Innovation tanning

Parts Town introduced the identification instrument for digital parts of industries, Partredictor. The artificial intelligence (AI) -Backed solution uses the performance of real data from millions of successful repairs to help technicians find the correct parts faster than ever by identifying the most frequently used parts for certain device problems.

The company supported the growth of the HLK department and started the HLK data plate scanner, a visual search function, with which HLK technicians can easily identify and buy the exact parts that you need by simply scanning the data plate on HLK devices.

Parts Town further increased the commitment to quick and reliable service and expanded the range on the same day and now covered a radius of 50 miles over 130 locations. This initiative ensures that customers receive critical parts on the same day, minimize downtimes and maximize operational efficiency. As a result, the delivery orders on the same day of the same day increased by 355% of January 2024 To January 2025including an increase of 163% in May 2024 After the radius, 20 was expanded to 50 miles.

Expansion of the distribution skills

In 2024, Town Unlimited continues to improve its sales skills in order to satisfy the growing demand and to better serve customers. The company opened a fully automated, state-of-the-art 427,000 square meter global fulfillment center in the Phoenix Area, significantly increasing shipping speed and availability of inventory.

In addition, Parts Town 2024 Master sales partnerships with additional 21 manufacturing brands have launched. The company now has over 240 Master sales programs and supports a total of over 1,200 manufacturers. The home department of Parts Town Europe and parts Town also added several master sales partnerships and related programs.

Acceleration of digital growth and customer loyalty

With a strong commitment to improving our customer experience, parts Town Unlimited continues to develop digital solutions that rationalize the participation process and ensure that customers can quickly and efficiently find the exact parts they need. The company achieved significant digital results in 2024, including over 200,000 daily web visits and 400,000 downloads for mobile apps.

Invest in specialist knowledge

The company undertakes with the hiring of several new managers who have decades of experience in their roles.

In November 2024Parts Town Unlimited welcomed Chris Dacey to the group as a goalkeeper of the compass (also known as Chief Strategy and Operations Officer). Chris was in his previous role as an operating partner at Berkshire Partners, where he has worked as a leading private equity sponsor of the company since 2016.

Lisa Backlin was brought to the team in September 2024 as a Navigator network (AKA Group Vice President from Supply Chain). Lisa offers profound experience in the Design and optimization distribution network, and its ability to build a global sales strategy

To accelerate growth in the home division of the parts of the city, Mark Bickenbach was appointed group president while Chris Dennison was discontinued as Chief Operations Officer. Your skills in areas such as supply chain optimization, e-commerce and high-tech product development are significantly helped to recognize the company's vision for the support of residential institutions and devices and continue to offer your customers and stakeholders an extraordinary value.

In order to further promote its digital transformation and to improve the customer experience, the parts Town Unlimited was appointed Jamie Head As Chief Tech Whisperer (also known as Chief Information Officer) in July 2024. Jamie has a wealth of experiences that are able to grow and efficiency in various digital transformations and to build digital transformations and.

About parts Town Unlimited

Parts Town Unlimited is the parent company of over 45 unique brands worldwide, which together as the world's leading provider of parts for the high-tech distribution of real original equipment parts (OEM) for foodservice devices, residential appliances, HLK devices and entertainment electronics Related products and services. Parts Town Unlimited is constantly working to create user-friendly parts identification tools, to expand its high-tech sales functions and to promote future-oriented innovations.

Guided by the basic values ​​for security, integrity, community, passion, courage and innovation, parts Town Unlimited offers endless opportunities, unlimited potential and limitless innovations with a focus on people and long -term partnerships. The company was recently recognized by Inc. 5000 as one of the fastest growing companies in the USA for the 16th year in a row.

Media contact

Katie WharonParts Town, 1 404-569-9901, [email protected]Present [email protected]Present

Source parts city